Privacy Policy
Last updated: May 2026
At ThirtySix Competitions, we are committed to protecting and respecting your privacy. This privacy policy explains how collect, use and protect your personal infomation when you use our website.
ThirtySix Competitions Ltd is the data controller. We may collect your name, address, date of birth, email, phone number, account and order details, competition answers and ticket numbers, communications, winner-verification documents, device and IP information, security logs and cookie or analytics data. Payment providers process card details; we do not store full card numbers.
We use your information to:
• Process competition entries
• Contact winners
• Process payments securely
• Provide customer support
• Improve our website and services
• Send promotional emails (only if you opt in)
• Prevent fraud and abuse
Payments are handled by the provider shown at checkout. Payment providers receive information needed to authorise a transaction under their own privacy terms. We receive transaction status and limited payment details but do not store full card numbers or security codes.
Essential cookies operate security, accounts, baskets and checkout. Analytics, preference and advertising cookies are used only where permitted and, where required, after consent through our cookie banner. You can accept, reject or change non-essential cookie choices using the cookie-preferences control.
We use appropriate technical and organisational security measures. We keep data only as long as needed. Transaction, entry and accounting records are normally retained for up to six years to meet legal and dispute requirements. Marketing data is kept until consent is withdrawn or it is no longer needed. Verification documents and security logs are retained only for a proportionate period.
We do not sell personal data. We may share it with payment processors, website and hosting providers, email and support services, professional advisers, prize and delivery partners, fraud-prevention providers and public authorities where legally required. If a supplier processes data outside the UK, we use an approved transfer safeguard and appropriate risk checks.
Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or objection, and may withdraw consent. You may object to direct marketing at any time. Email support@thirtysixcompetitions.com. We may request identity evidence and normally respond within one month. You may complain to the Information Commissioner’s Office at ico.org.uk or 0303 123 1113.
Privacy contact: ThirtySix Competitions Ltd, 90 Listing Drive, Liversedge, West Yorkshire, WF15 6HQ. Email: support@thirtysixcompetitions.com. We may publish a winner’s surname, county and winning entry for promotion transparency, subject to applicable law and any valid objection. We will post material Privacy Policy changes on this page.
We may update this Privacy Policy from time to time. Any changes will be posted on this page.