Frequently asked questions
Have a question? We are here to help!
What is Thirtysix Competitions?
Who can enter the competitions?
How are winners selected?
How do I enter a competition?
What payment methods do you accept?
Can I get a refund on my tickets?
What kind of prizes can I win?
Our prizes range from cash awards to luxury holidays, cars, home makeovers, tech gadgets, and unique experiences. Each competition page provides a full description and images of the prize on offer.
How will I receive my prize?
Once you’ve been confirmed as a winner, our team will contact you to arrange delivery of your prize. All prizes include free UK delivery. For cash prizes, winnings are transferred directly to your bank account.
Is there a cash alternative for prizes?
Some competitions offer a cash alternative option. This will be clearly stated on the competition page. If a cash alternative is available, you can choose between the prize or the cash value after winning.
How do I create an account?
How do I change my password?
Log in to your account, go to ‘My Account’, and select ‘Account Details’. From there you can update your password. If you’ve forgotten your password, use the ‘Lost your password?’ link on the login page.
Where can I see my entries and ticket numbers?
Log in to your account and visit the ‘My Account’ section. You’ll find a full history of your entries, ticket numbers, and competition details. You’ll also receive confirmation emails for each purchase.